What Our Customers Are Saying

Working with Mary Andraous was a delight. She was very responsive and attentive. The end result was beyond what I had hoped for. I highly recommend Eastern Memorials.

Mercedeh Izadi

23:45 17 Oct 24

This company is really a pleasure to work with. Customer Service was Wonderful!! They helped me through a recent family event and did a wonderful job! They made the entire process very seamless and were very easy to communicate with. They handled all the schedules and coordination with all involved parties. i would Highly Recommend them to anyone!!! Thank you very much Eastern Memorials!!

Thomas Ferri

21:39 16 Sep 24

Eastern Memorial did an amazing job of working with myself and my family on my father’s memorial. My father’s loss was the toughest loss my family has endured, and Eastern Memorials helped us with compassion, and a sense of caring that put us at ease. They helped me design and create the perfect memorial to best honor my father . I would not hesitate recommending Eastern Memorials to anyone that I come across. Thank you to everyone at Eastern Memorials for what you do. You are all class acts.

Fawad Osmani

02:51 01 Mar 24

We contracted with the firm to create a family plot memorial stone. The process was easy, and the employees were very attentive to our wishes. I highly recommend this firm.

Marc Woolverton (GourmetHQ)

17:32 06 Feb 24

My point of contact, Mary Andraous, was empathetic and patient while my family and went over the right kind of memorial for my husband which was not an easy decision to make. Mary responded to my email and immediately started to plan out the memorial for my husband and uploaded a scale drawing for approval, and in less than a month, the memorial was made and placed. The pricing is competitive, and we were pleased with the final product.

Nasreen Abbas

23:45 10 Nov 23

I had a very positive experience with Eastern Memorials. I was so very sad when my Dad died, and Eastern Memorials was compassionate, flexible, and resourceful as I decided what to put on my Dads head stone. Lukenam was patient and kind as I tried to figure out how to create a memorial for this human being, who I thought the world of. She asked clarifying questions, helped me figure out what belonged, and did beautiful work. She was a strong communicator and very reliable, as well. I appreciate such wonderful service and input as I dealt with one of my life’s hardest losses. I recommend them completely, with gratitude.

Monica McNamara

00:26 07 Oct 23

This was our second time we dealt with Eastern Memorials, LLC. Kevin and his team are incredible when it comes to customer service and the quality of workmanship. They provided the best quality and an amazing customer service to meet our needs. Not only they make the memorials and install but also they maintain the memorial if anything goes wrong. I strongly recommend Eastern Memorials for their professionalism and the amazing job they provide.

Abdul Qargha

17:29 25 Jul 23

Customer service was great and the lady at the main front desk was very helpful and worked with my concern. Lot to choose from and the service was easy and fast. Sad we have to go here but i will definitely recommend. Thanks to Easter Memorial for the lovely headstone for my wonderful husband, how I wished I didn’t had to visit this place so soon😞💔

Dantia Boston

18:58 13 Jun 23

The Team at Eastern Memorials led by Mary Androus helped me design, develop, construct and install an amazing monument. She has been amazing. This was a very hard thing for me and she showed a level of professionalism and empathy with me throughout the process which I appreciate. Thank you for making the design exactly how I want it to be!

Veronika

15:03 08 May 23

We came across Eastern Memorial when we searched for a service to make a top cover for our parents' grave site. We contacted Ms. Janie Pham and she had helped us go through the process from the beginning to the completion of the job. All the communication was done through calls and texts as we were out of state, but Ms. Janie handled it smoothly and professionally. She was very responsive, patient and answered all of our questions. As we wanted to start the work in April, our traditional month for tomb sweeping, Eastern Memorial had helped to keep the granite cover in their inventory for many months. Ms. Janie had also helped us to arrange for the work done on the date we requested. On the day of the installation, Mr. Elmer and his team were very friendly and made sure the job was done right to our satisfaction. Although the base at the grave site was built a long time ago, the granite color of the top cover matched the base's perfectly. Our family was very happy and satisfied with their work. We truly appreciate Eastern Memorial, especially Ms. Janie Pham and Mr. Elmer and his team for their professional work. Thank you so much for this amazing service. ~ Dai and Hoang family ~

Lida Ng

06:06 20 Apr 23

Our experience with Eastern Memorials was absolutely great. From the beginning to the end. Rodrigo and Jenny Thank you for all your help during this difficult process. I highly recommend EM.

Sheri Porsaid

13:29 13 Apr 23

Eastern Memorial was very attentive and supportive to my request. They worked with me every step of the way to complete my mom's headstone. They made this experience as pleasant as possible.

Shane Young

20:42 03 Apr 23

The Team at Eastern Memorials led by Mary Androus and Lukenam Maneenark helped us design, develop, construct and install an amazing monument for our grandmother. The team at Eastern Memorial understood the importance of our grandmother to us and the expression of love and respect we wanted to portray in the monument we wanted to build. It was a project that took 1 year and 4 months to complete and the team at Eastern Memorial was right there with us providing their expert advise as we were designing the monument, tirelessly providing their expert advise for our constant design changes and alway willing accommodating the family's requests. The team was very professional, courteous, understanding, pleasant to work with. With their help we were able to build and install a monument unlike any other and befitting for your dear grandmother. Mary and Lukenam were absolutely wonderful I would with high confidence recommend them. We were very lucky to have found Eastern Memorial to help us achieve what we set out to do.

Leika Tesfa

00:47 03 Feb 23

My family had a great experience with Eastern Memorials. Mary was very patient and answered all my questions, changed the design several times to deliver exactly what my family and I wanted for my mother. We appreciate all your hard work and professionalism. Thank you.

Jennifer Schneider

02:31 23 Dec 22

The entire team at Eastern Memorials, LLC, that is Kevin Roustazad, Mary Andraous, and Rodrigo Sanchez were all extremely helpful in getting a memorial stone for my wife's resting place at the Woodbine Cemetery in Manassas, VA. I am very grateful to all of them for handling the order, design and installation of the memorial stone for the woman who I loved for almost all of my entire adult life was fortunate enough to call my wife. My since thanks to each of them for their hard work, dedication and professionalism. Sincerely, Kevin Doyle.

SMPS Marketing

18:31 23 Nov 22

Mary Andraous has been amazing. This was a very hard thing for me and she showed a level of professionalism and empathy with me throughout the process which I appreciate. Thank you Mary for making the design exactly how I want it to be for my mom. You are the best!

Mitra Akhavi

13:33 25 Oct 22

I'm very pleased with the quality and the jobs this company did for my beloved daughter Who pleased way on September 6,peoples in the company are fantastic and very polite, if you want them to give your loved one a beautiful grave I recommend you to do business of them ,I'm more than 100%satisfied,I ordered the stone which was from overseas and they did it 👌👌👍❤️

Rose Kb

13:36 22 Sep 22

Rose Kb

21:55 16 Sep 22

We could not be happier with Eastern Memorials. Mary was with us all the way during this difficult period in our lives. Mary and all of the Eastern Memorial employees were so pleasant to work with and so accommodating and quick to respond as we worked through developing the family memorial from design to delivery. The final monument, installed in Charlottesville by their capable and friendly crew, was beyond expectations. We highly recommend this company.

Really Rocket

23:01 31 May 22

Eastern Memorials went above and beyond to create and install my mother’s memorial ledger and planter box in less than 4 weeks prior my mom’s birthday. Kevin is the best from the beginning, to design the memorial up to the end of the installation process. His team is on top of everything and make the installation process goes smoothly. Thank you and I highly recommend them.

Ashkan Laripour

13:43 08 Apr 22

It took a little while, but our Mom's memorial is just beautiful!

Sandra Gorman

22:03 22 Mar 22

We went to Eastern Memorials for our father’s headstone. Sarah went above and beyond to discuss and design. They delivered on time and we’re really happy with the service.

Petros Negash

02:07 16 Mar 22

Service was courteous, and with care and empathy. The professional work was excellent and the family is very pleased with the perfect results

Nadia Mokhtar

13:33 01 Mar 22

They did right by my mom. They got the memorial just right, set it up beautifully, and handled everything both on time and with care.

Marcus Damanda

15:38 27 Feb 22

After going through the worst hardship one can face, Eastern memorials helped me create a memorial for my father. They were professional, patient, sensitive, responsive, and cost efficient. The cemetery that my father was buried at quoted is 10k more than what Easterns quoted us. Kevin and Sara were wonderful to deal with. Thank you and I highly recommend them.

Wajema Gardizi

06:48 23 Dec 21

I came to Eastern memorial and Mary was assign to take care of me . She was very passion and never got upset . I changed my idea probably 10 times and she always patient . Thank you Eastern memorial

Ency Shashaani

22:52 16 Nov 21

My family & I wanted a headstone/memorial piece that would be deserving of representing our beloved. We didn’t want something conventional & Eastern Memorials was able to help us create an incredible piece that embodies our loved one. Sarah worked tirelessly to make sure all details were perfect & she didn’t fall short whatsoever. We are eternally grateful to Eastern Memorials & Sarah.

Ray Ghofrani

00:40 04 Nov 21

Great experience with eastern memorials. During a tough time they were empathetic and made the process of picking out a plaque and getting it installed seamless. They communicated throughout the process & we could not be happier with the result. Thank you!

Sierra Blake

02:45 12 Aug 21

The staff was very friendly and accommodating. I'm very pleased with the bevel. The work was done in a timely manner. The installation looks great. Thank you, Eastern Memorials!

Ian Caskey

20:56 02 Aug 21

My siblings and I are so grateful for Eastern Memorials. I am from out of state and Mary A. was exceptional in assisting us through the entire process. Now that our Brother’s Memorial has been placed we can finally begin our closure. Thank You..

Simone Rocha

12:35 05 Jun 21

Eastern Memorials did a very good job for our mother grave plaque. They took time to listen to your request and completed with your total satisfaction. I'm very happy with their job regarding quality and value. As the results, I recommend them to the parishioners of our church. Thank you Janie for a very good job.

Thanh Michael Pham

17:41 25 May 21

Reaching the point of choosing a memorial for your loved one is exhausting. It is perhaps one of the more emotional parts associated with the grieving process. Having someone who recognizes this and makes you as comfortable and cared for in the process is a giant burden lifted from your already tired shoulders. Eastern Memorials did this for us. From the time we arrived until the my Father's plaque was laid, we were treated with great respect and kid gloves. We were guided through the process, advised on our choices, and educated about costs. There was no pressure, only care and empathy. They were significantly less cost than our cemetery and came highly rated. Do give them a try. You won't be disappointed.

Gregory Frongello

17:33 10 May 21

Thank you for the beautiful job. Every time I visit my mom grave, I admire the beauty of the stone and the design. Mom past in October 2009, and the grave is a still a beauty, I hope it will remain so untill all her grand-grandchilds pass away.

Zoulaikha Younoszai

19:54 17 Apr 21

My husband died suddenly in July 2020 and was buried in Historic Congressional Cemetery in Washington, DC. I knew he wanted an obelisk for a memorial and saw one at the cemetery whose basic design looked good to me. I contacted Eastern Memorials, which constructed the other memorial, and discovered that I could not have been in better hands. Their service was outstanding. The designer I worked with was not only talented but also compassionate. She heard and accommodated what I wanted and guided me to a better solution whenever one of my ideas wasn't going to work. The two men who installed the memorial (which I observed) were very skilled and extremely nice. The memorial looks beautiful. I highly recommend this firm!

C citro

23:40 14 Apr 21

I highly recommend eastern memorials. I’m glad I contacted them. It was definitely worth an hour drive. Thank you for being so patient with us. They have samples and pictures that can help you decide what you want and are there to answer all your questions to pick the best for your loved one. It’s not an easy process but Kevin made everything happen with a smile. Thank you for being so understanding and all your help.

MELODY DARVISH

20:14 15 Dec 20

I'm so pleased with my experience with Eastern Memorials , staff very empathetic and efficient , Mary was outstanding.

Mohamed Bayomi

13:24 10 Dec 20

Eastern Memorials made a beautiful marker for my mom’s grave and installed it. Their prices are reasonable. They have great customer service. I felt very comfortable with them and I highly recommend them.

Delores C

19:54 10 Sep 20

This process is never easy. But's what has helped is the incredible service and work that Eastern Memorials, LLC has provided to us. More specifically, we worked with Kevin extensively in designing a stone. Kevin was incredible - extremely patient, understanding, honest, etc. We very much appreciate all of your hard-work!

Amir Sultani

19:54 23 Jul 20

Eastern Memorials went above and beyond to create and install my mother’s memorial monument in less than 3 weeks, just in time for her 49th day Buddhist ritual and for her birthday. Janie Pham and Kevin Roustazad were exceptional and not only were their customer skills exemplary, they guided me through the process with care and concern. Their quote was competitive and all-inclusive, versus the funeral home that I used for my mother’s services where they itemized each item, charged extra for special characters, and said it would take 4-6 months to deliver. Burying a loved one during the COVID-19 pandemic has been a difficult and emotional experience for me and my family but we were so grateful for Eastern Memorials who demonstrated professionalism, compassion, and excellence in workmanship. I highly recommend Eastern Memorials and encourage you all to support this local business.

L Gallo

14:54 04 Jun 20

L Gallo

14:49 04 Jun 20

Eastern Memorial provided us with the most incredible service in what was a very hard time. They were understanding of our needs, patient and willing to make any modifications to meet our specific needs. The team is very responsive and helpful and I cannot recommend them enough.

Sherry Youssef

14:48 04 Jun 20

Eastern Memorials LLC did an outstanding job on my mom’s memorial. The craftsmanship & design of the memorial are phenomenal and the customer service was excellent. Sarah Walter’s professionalism was absolutely exceptional from start to finish. She responded quickly to all my concerns with kindness & patience, provided good suggestions regarding the design and made the process so easy. She was simply wonderful. Sincere thanks to Sarah & Eastern Memorials.

Bill Lamb

01:13 13 Mar 20

Eastern Memorials did a fantastic job with our mother's memorial. They met and exceeded our expectations. The whole team, especially Mr. Roustazad, patiently worked with us to deliver the most beautiful memorial for her. Mr. Roustazad even came up with a beautiful bird design to fit my mother's middle name on the ledger. They were so professional, meticulous, hardworking and wonderful to work with, especially for such a personal and emotional product. I highly recommend them.

Roxanna Moores

11:59 02 Mar 20

The Eastern Memorial folks were wonderful and extremely professional. They responded to every question I had and notified me in a timely manner prior to installation.They are great artisans and work with you every step of the way. During a most difficult time, they made this experience very easy. The headstone is beautiful. I highly recommend Eastern Memorials.

William Cody

17:01 29 Jan 20

Eastern Memorials is outstanding! The staff was easy to work with in a difficult time. Besides being compassionate and considerate they offer affordable prices. I would give them a 10!

Linda Schermerhorn

23:40 23 Nov 19

The entire staff at Eastern Memorials were amazing to deal with. The communication was great and they designed my memorial exactly how I envisioned it. I would highly recommended them!

Ronald Youngblood

21:03 04 Nov 19

Great Work! Great Team.Thank you so much for your services

Rehana Kousar

11:36 04 Nov 19

Amazing services and very cooperative and professional staff.

Fawad Hussain

18:55 02 Sep 19

Everything from initial contact through installation of the gravestone was very smooth. They are professional, available and easy to deal with. The design, communication, and pricing was very satisfactory.

Farangis Mansoori

15:43 28 Aug 19

Great Work! Thank you so much for your work

Rehana Kousar

07:05 24 Aug 19

Eastern Memorials worked with us to install a beautiful granite carved book for a graduation gift to our school. They were very helpful and easy to work with. They carefully managed the delivery, carving and installation of our beautiful monument. I would highly recommend them. Thank you Eastern Memorial for the successful project!!!!

NLB Breen

13:52 07 Jul 19

Great service especially since I live out of state. I would definitely give Eastern Memorials an out standing recommendation. I learned of them by a church bulletin.

Jenny Malizia

22:49 10 Apr 19

Eastern memorials is a great place . I know it sounds weird to say this. But after 9 years of waiting to get headstone for are baby angel . They made it as painless as possible. Professional friendly and whoever rated you 1 star. Needs there head examined. But thank you . My baby girl has a beautiful head stone great work!!!!!!. And special note. The lady in the office was amazing and professional and your lucky to have her

Brian Miller

16:03 09 Apr 19

Great customer service! Very fast and great work! They are very understanding of an individuals pain and suffering as they go above and beyond to give a family comfort and support that they gave to us in a rough time. They did a beautiful headstone for my family. Thank you Kevin for not treating us like regular customers and more like family!

Alecia Thomas

21:02 28 Jan 19

Great service and very good price. They helped me with the design and were very helpful and professional. I do recommend them. Thank you for making a great head stone for my dad's resting place.

Payam Ferdowsyan

02:01 14 Dec 18

I would like to thank the entire team at Easter Memorials, specially Kevin, Rodrigo and Sarah that I worked directly with , for making a befitting memorial stone for my Beloved Shiva. The were very , professional, attentive, and loving in taking care of my needs.

Harrison Akhavan

21:16 12 Dec 18

Great service , we have had 2 memorials done by this company and they are very helpful and prices are great.

Maria Laurenzano

20:32 31 Oct 18

I needed to help a friend who was new to the area with the death of her father and to find a local headstone facility. Not really knowing where to go, I chose Eastern Memorials. I was able to go by and speak with Kevin, Sarah and Michael. All three were helpful for my friend and put her mind at ease in how smoothly this would go. The comforting ways of the three of them was a huge help. Thank you again for the amazing work you did and the comfort you offered my gf.

Ali White

14:43 09 Oct 18

Dealing with Eastern Memorials was a pleasure. Living out of state, all arrangements were done over the phone and by email. My special thanks go out to Sarah Walter who worked with me in designing the memorial for my cousin. She was most helpful from the beginning to the actual installation of the monument. Eastern Memorials made all the arrangements with the cemetery and kept me informed step by step. Everything was handled expeditiously and delivered as promised. Thank you so much. A. Barnatny

Alex Barnatny

22:28 11 Jul 18

I highly recommend Eastern Memorials. They were great to work with & very helpful in design & execution. They are very well priced amongst their competitors. I had the pleasure of working with Kevin who really helped us at a difficult time. We really appreciate his assistance.

Mahvash Dashti

00:12 19 Jun 18

I normally do not write reviews but I felt that I just had to for the exceptional service at Eastern Memorial. I purchased the first memorial for my son, which was by far the hardest time of my life. I was referred by a friend and I wanted to make sure that his tribute was perfect. I worked closely with the staff who understood how much of a difficult time I was going through and they were unbelievably patient, kind and professional, especially the owner Kevin R. The final product came out perfect. Just a year later I lost another family member and I went back to Eastern Memorial and it was the same exceptional final product and customer service. As someone who has been through this process a couple of times, I highly recommend Eastern Memorial for personalized memorials.

Zinat Granmayeh

18:32 10 Jun 18

Great Team and do their business with honesty and professionally

Social Women's

10:23 04 Jun 18

Kevin was very understanding and caring helping me with my mother's Headstone. He gave me a great deal on a beautiful Headstone for my mother. Did an awesome job! Highly recommend.

Gene Kalil

16:29 14 May 18

Great service and very good price. They helped me with the design and were very helpful and professional. I do recommend them. Thank you for making a great head stone for my dad's resting place.

Payam Ferdowsyan

06:10 12 May 18

I’d give them 10 stars if I could! The quality and service we received at Eastern could not have been any better. We were treated poorly at the memorial place down the street from Eastern, but treated like family by Kevin at Eastern. At the competitors, we were told the headstone could not be delivered before two to three months. It was delivered in two days from Eastern! We were told the minimum cost would be $3,100 at the other place, Eastern’s price was less than $1,500 engraved and installed! IMHO, God sent us to Eastern.

Michael Geasley

17:18 05 May 18

These people are VERY VERY NICE and Helpful. They WILL Treat You Right. Honest people who do business like it should be done.

Ralph Westenberger

17:02 18 May 17

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